You can spend your points by clicking on the points tab (blue tab that shows up at the right of your screen) while logged into your customer account. Under the Rewards section, you can click Redeem next to the reward you want to claim!
Our loyalty program is totally free!
Of course not! If you earned it, you can spend it!
Well, it's a simple calculation. Every 15 points you redeem, you get 1 $ back to spend on the site. Anything on our site can be purchased.
As long as you have a store account ( which can be created at the top right of the page) we can link the points to any purchase by phone.
Unfortunately, Amazon, distributors and other venues do not share account information. If you want points, you can purchase direct on vvividshop.com, call order and more!
No, points are not shared through different country sites. Those sites have different offers and pricing.
Simply let us know and we will investigate!
Unfortunately, any refunds, partial or total are point-deducted from your account.
No. Having multiple accounts to earn coins can get one of the accounts banned from our loyalty program. If you want to switch to a new account please contact us and we will switch over your coins.